What Are Cookies and Tracking Technologies
Cookies are small text files and data fragments stored directly on your device when you load the Playfina platform. Alongside local browser storage and related tracking scripts, these technologies allow our web architecture to recognise your browser, maintain continuous connection states, and deliver interactive features efficiently.
Because Playfina operates as a mobile-optimised web application across desktop and mobile browsers without requiring native app downloads, local browser storage is integral to maintaining seamless access. We deploy both temporary session cookies, which automatically clear when you close your browser tab, and persistent cookies, which remain stored across visits to remember your regional preferences.
Cookie Categories We Use
We implement strictly necessary cookies to ensure core platform security, account authentication, and reliable page navigation. These files prevent session hijacking, maintain your balance display, and secure transaction requests as you move between sections.
Functional cookies remember your individual interface choices, such as language settings, regional display options, and audio controls. In addition, performance and analytics cookies collect aggregated technical telemetry to help our engineering team assess loading speeds, detect navigation bottlenecks, and improve site stability across Australian networks.
We also deploy operational integration cookies connected to certified game providers and payment processing gateways. These components are strictly necessary to initialise gaming sessions, verify round outcomes, and execute deposits and withdrawals securely.
Purposes of Data Storage on Your Device
The primary purpose of device-level data storage is to safeguard your active gaming sessions against accidental disconnection, verify your identity during sensitive operations, and maintain reliable account state continuity. Diagnostic tracking allows us to pinpoint infrastructure strain and continuously optimise platform responsiveness for Australian players.
We handle all collected tracking identifiers with strict confidentiality. Technical telemetry gathered through your browser is used exclusively for platform operations, fraud mitigation, and service delivery, and it is never sold or distributed to third-party data brokers.
How to Manage and Disable Cookies
You retain complete control over your cookie settings and may configure or clear stored data at any time via your web browser. Major desktop browsers, including Google Chrome, Apple Safari, Mozilla Firefox, and Microsoft Edge, provide dedicated privacy panels where you can inspect, block, or delete cookies.
If you access our platform from a smartphone or tablet running iOS or Android, you can adjust tracking permissions, clear stored site data, or enable private browsing directly within your mobile browser settings.
Please note that disabling strictly necessary cookies will impact your platform experience. Essential functions, including secure player login, cashier access, and real-time game launching, cannot operate without active session storage.
Policy Updates and Inquiries
We periodically review and update this Cookie Policy to align with evolving technical standards and regulatory requirements. Any modifications take effect immediately upon publication to this page, and your continued use of Playfina indicates acknowledgment of the updated provisions.
If you have questions regarding our implementation of tracking technologies or need assistance managing your device settings, please reach out directly to our customer support team through our official communication channels.